Intelligent and Adaptive Process Design (EN)
The course is not scheduled in our open calendar. Please fill in your details below and we will contact you within 2 working days.
"*" indicates required fields
What is Intelligent and Adaptive Process Design
Intelligent and Adaptive Process Design is an advanced training for professionals who already master BPMN and want to go beyond static process modeling. Many organizations experience that processes quickly become complex, unmanageable, and difficult to adapt when business rules, exceptions, and knowledge are embedded directly into workflow models or low-code platforms. This training focuses on designing flexible, future-proof process architectures by separating process orchestration from business rules and decision logic. Instead of creating rigid or spaghetti-like low-code solutions, you will learn how to design modular, adaptive processes supported by AI and decision services. The training demonstrates how complex workflows in platforms like Mendix, Power Automate, or Pega can be simplified dramatically, making change easier, faster, and more reliable. The result is a scalable and maintainable approach to process design that supports business agility and continuous improvement.
Organizations that rely on BPMN and low-code platforms often hit a ceiling when processes grow in complexity or need frequent changes. Embedding rules and exceptions directly into process flows leads to solutions that are hard to maintain, slow to adapt, and difficult for both developers and business stakeholders to understand. This training helps you overcome these challenges by introducing a design approach that separates orchestration from decision logic, enabling more adaptive and scalable solutions.
You will learn how to simplify complex workflows, support AI-driven decision-making, and ensure that changes to rules or tariffs can be implemented quickly without redesigning entire processes. This results in increased agility, better collaboration between business and IT, and more resilient systems.
Our trainers bring extensive hands-on experience, translating theory into practical applications and sharing real-world insights and proven best practices that you can directly apply in your own environment.
Who should attend Intelligent and Adaptive Process Design
This training is intended for:
- Business Analysts – to separate business logic from process flow effectively
- Business Process Analysts – to design scalable and maintainable process architectures
- BPMN Practitioners – to extend their modeling skills beyond workflow diagrams
- Solution Architects – to design modular and adaptive enterprise solutions
- Product Owners – to better manage changes in business rules and processes
- Automation Consultants – to build flexible, AI-enabled automation solutions
Prerequisites
Participants should have a solid understanding of BPMN and practical experience with process modeling. Familiarity with low-code platforms or workflow automation tools is beneficial. Experience in analyzing or designing business processes in a professional environment is strongly recommended.
Objectives
At the end of the training you will be able to:
- Apply best practices for integrating AI and decision services into process design
- Conduct effective conversations with stakeholders about desired products and processes
- Lead and guide workshops focused on process and decision design
- Actively participate in process discussions while keeping groups focused on outcomes
- Analyze complex workflows and identify opportunities to separate flow and decision logic
- Design adaptive process architectures using orchestration and business rules
- Simplify low-code workflow implementations to improve maintainability and flexibility
e-CF competences with this course
- A.1. IS and Business Strategy Alignment
- A.4. Product/Service Planning
- A.5. Architecture Design
- A.6. Application Design
- B.1. Application Development
- B.5. Document Production
- E.5. Process Improvement
Classroom, online, blended and in-company
At Capgemini Academy you learn in the way that suits you. Do you prefer classroom training, online or a combination of the two (blended)? You can follow most training courses in-company: within your own organization. We use a variety of tools to make learning even more fun and effective. Consider videos, games, quizzes, webinars and case studies, for example. And you can always contact your trainer with any questions.
In-company training courses
With an in-company training you have several advantages:
- You choose the location.
- You train with your colleagues, ensuring it aligns with your practice.
- The trainer tailors explanations, examples and assignments to your organization.
- In consultation, exercises can be adapted to organization-specific questions.
Request more information or a quote.
