GenAI for UX-professionals (EN)
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What is GenAI for UX-professionals
Generative AI is reshaping the UX field. While most courses focus on automation and beginners, this training offers depth for professionals who want to strengthen their UX practice. You’ll learn how GenAI can support your work—from smarter prompts to sharper insights and ethical reflection. Our trainers bring real-world experience to the table, translating theory into practical applications and best practices. Through realistic UX scenarios, you’ll explore how GenAI can become a valuable partner in your design process.
Generative AI is transforming the UX landscape. This training provides in-depth knowledge for UX professionals who want to apply GenAI in their work. It is not an introductory AI course. You will learn how GenAI can support your role as a UX practitioner: from crafting better prompts to gaining sharper insights and making ethical decisions. We also address potential risks and pitfalls of AI, enabling you to work responsibly and with confidence.
Our trainers bring hands-on experience and translate theory into actionable insights and best practices. You will work with realistic UX cases and explore how GenAI can become a valuable partner in your design practice.
Who should attend GenAI for UX-professionals
- UX designers looking to integrate GenAI into their design workflow
- UX researchers using AI for interview preparation, question development, and analysis
- UX consultants advising clients on AI in design processes
- Product Owners connecting UX and AI within Agile teams
- Communication specialists combining UX content and AI tools
- Service Designers applying GenAI in journey mapping
- Design Thinking facilitators using AI in co-creation sessions
- UX strategists exploring GenAI’s impact on roles and processes
- Customer Journey experts using AI for personas and touchpoints
- UX trainers or coaches integrating GenAI into their teaching
Prerequisites
Participants should have experience with UX methods such as personas, wireframes, and user research. This is not an introductory course. No prior knowledge of AI or GenAI is required. This is not a basic AI training.
Objectives
At the end of the training you will be able to:
- Formulate effective prompts for UX tasks using GenAI
- Using GenAI to analyse and enrich user research and design outcomes
- Evaluate AI-generated UX content critically and ethically
- Reflect on the role of GenAI in Agile and design processes
- Discuss copyright and value-sensitive design in relation to GenAI
- Integrate GenAI tools into your UX practice without paid subscriptions
e-CF competences with this course
- A.10. User Experience
- A.9. Innovating
- D.11. Needs Identification
- D.6. Digital Marketing
Classroom, online, blended and in-company
At Capgemini Academy you learn in the way that suits you. Do you prefer classroom training, online or a combination of the two (blended)? You can follow most training courses in-company: within your own organization. We use a variety of tools to make learning even more fun and effective. Consider videos, games, quizzes, webinars and case studies, for example. And you can always contact your trainer with any questions.
In-company training courses
With an in-company training you have several advantages:
- You choose the location.
- You train with your colleagues, ensuring it aligns with your practice.
- The trainer tailors explanations, examples and assignments to your organization.
- In consultation, exercises can be adapted to organization-specific questions.
Request more information or a quote.