Stakeholder Engagement – advanced (EN)
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What is Stakeholder Engagement – advanced
You know the basics—now it’s time for real impact.
In daily practice, effective stakeholder management is about more than just techniques: it requires sensitivity, building trust, and creating momentum. In Stakeholder Engagement – ??In-Depth, you’ll tackle exactly that.
You’ll develop concrete behavioral skills, gain powerful frameworks, and practice with situations you immediately recognize from your own work. This training seamlessly connects with Stakeholder Engagement – ??In-Depth and helps you sharpen your approach and elevate it to the next level.
You’ll continue working on the Zoo case from the basic training. Expect energetic exercises, scenarios with challenging stakeholders, and direct feedback on your approach. The result?
After this day:
- You’ll have a refined stakeholder strategy and a working engagement & communication plan.
- You’ll be able to consciously influence and manage expectations without damaging relationships.
- You’ll be demonstrably stronger in difficult conversations and within complex political arenas.
Who should attend Stakeholder Engagement – advanced
- Business Analysts
- Project and Programme managers
- Consultants
- Product Owners
Prerequisites
Participants are expected to have completed the “Stakeholder Engagement – The Basics” training.
Objectives
What will you learn?
- Stakeholder Strategy 2.0 – from intention to concrete choices regarding who, when, what, and why.
- Empathy that works – truly understanding interests, drivers, and barriers and translating them into action.
- Engagement & Connection – building relationships that accelerate collaboration (and prevent escalation).
- Communicating effectively – key messages and channels that work for each stakeholder.
- Influencing with integrity – styles, tactics, and timing; from nudging to decision-making rhythm.
- Obstacles & Expectation Management – ??recognizing resistance, redirecting it, and securing realistic agreements.
e-CF competences with this course
- A.10. User Experience
- D.11. Needs Identification
- E.4. Relationship Management
- E.7. Business Change Management
Classroom, online, blended and in-company
At Capgemini Academy you learn in the way that suits you. Do you prefer classroom training, online or a combination of the two (blended)? You can follow most training courses in-company: within your own organization. We use a variety of tools to make learning even more fun and effective. Consider videos, games, quizzes, webinars and case studies, for example. And you can always contact your trainer with any questions.
In-company training courses
With an in-company training you have several advantages:
- You choose the location.
- You train with your colleagues, ensuring it aligns with your practice.
- The trainer tailors explanations, examples and assignments to your organization.
- In consultation, exercises can be adapted to organization-specific questions.
Request more information or a quote.
