BiSL and functional management training courses at Capgemini Academy
At Capgemini Academy, we offer a broad range of BiSL and Functional Management training courses that align with varying levels and positions at your organization. These training courses prepare you for both the technical and the organizational aspects of information management and functional management.
Why are BiSL and functional management so important?
Functional management is the link between the IT department and the users in an organization. It focuses on ensuring that the IT systems and applications align well with the needs of the business and the users.
BiSL® (Business Information Services Library), edition 4, is the leading framework for functional management and information management. The framework provide best practices for bridging the gap between business and IT effectively. Using BiSL, organizations gain insight into the most important focal points for optimum information provision, contributing to organizational success.
What is the role of a functional manager or a BiSL expert within an organization?
Functional managers are responsible for the day-to-day management of IT systems, ensuring that they align optimally with users’ needs. This includes such tasks as translating business needs and requirements into IT solutions, managing changes to applications and systems and supporting users in their daily work with the IT systems. In addition, functional managers monitor the performance of applications, making sure they continue to function consistently and reliably.
BiSL experts have a broader and more strategic role. These professionals focus on applying the BiSL framework in order to structure information management within an organization. BiSL experts provide long-term planning of information provision and deal with issues concerning how IT systems can be optimized to meet an organization’s future information needs. Their tasks include drafting information policies, analyzing information flows and advising the organization on the best ways to use technology to maximize business value.
Although functional managers and BiSL experts cooperate closely, these roles often differ.
Why take a BiSL or functional management training course?
BiSL and functional management training gives you the skills and knowledge to build a strong bridge between IT and the business. Whether you are an information manager, functional manager or business analyst, the training courses give you practical tools to manage information flows optimally at your organization.
Capgemini training courses focused on BiSL and functional management
Capgemini offers training courses intended for various roles within the organization. We have training courses for:
- Information Managers
- Functional Administrators
- Business Analysts
- Functional Designers
- Acceptance Testers
- Information Architects
- Process Owners
Why Capgemini Academy?
Our BiSL and functional management trainers
Our trainers are specialists in their profession. They are certified and have extensive practical experience. They are eager to help you put theory into practice. Get acquainted with one of our trainers:

“A theory delivers value only if it can be linked to practice.”
Classroom, online, blended and in-company
At Capgemini Academy you learn in the way that suits you. Do you prefer classroom training, online or a combination of the two (blended)? You can follow most training courses in-company: within your own organization. We use a variety of tools to make learning even more fun and effective. Consider videos, games, quizzes, webinars and case studies, for example. And you can always contact your trainer with any questions.
BiSL and functional management certification
Upon completion, our training courses lead to official certification and/or the award of a digital badge from Capgemini Academy – so that participants can show the experience they have gained at any time.
Specifically for our BiSL and functional management training courses, official certification is included with both our BiSL® Foundation training and Functional Management professional training courses.
Funtional management and BiSL in depth
In contrast to many other frameworks, BiSL focuses specifically on the user side and the management of information provision, emphasizing process improvement and ensuring the continuity of information flows. This makes BiSL essential for functional managers who wish not only to contribute operationally, but also to deliver strategic value.
Using BiSL principles, they can analyze complex business processes, optimize information flows and ensure that the IT infrastructure is sustainably aligned with the organization’s long-term goals.
The professional functional management course provide professionals not only with theoretical knowledge, but also with practical skills for managing the provision of information at strategic and tactical levels. With a BiSL certificate, participants learn how to respond continuously to changing information flows, playing a key role in the success of IT projects within their organizations.
Customized training courses for projects and organizations
Would you like to have multiple employees take a BiSL or functional management training course? Opt for a customized training course at Capgemini Academy. Our customized training courses are tailored to the specific needs and objectives of your organization.
Feel free to contact us about the possibilities and find out how training can help your organization work more efficiently and effectively.

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