GenAI Fundamentals

GenAI Fundamentals-training courses at Capgemini Academy

The GenAI Fundamentals training courses offered by Capgemini Academy are an essential part of our broader GenAI portfolio. These training courses focus on a core skill that is crucial for effective AI usage: prompt engineering. This skill revolves around formulating targeted instructions for GenAI so that you receive reliable, usable, and relevant output for your work context.

Capgemini Academy combines deep AI expertise with hands‑on experience from client projects. The training courses are delivered by consultants and trainers who work with GenAI on a daily basis and understand the challenges professionals encounter in practice. You receive concrete tools to craft better prompts, critically assess AI output, and make deliberate choices when using AI.

In addition to prompt‑related skills, you gain insight into the ethical, legal, and organizational aspects of AI usage, including privacy, data security, and reliability. You also explore the evolution of AI over time, helping you understand where the technology comes from, and what it can and cannot realistically deliver.

With GenAI Fundamentals, you build a solid foundation for using GenAI with knowledge, confidence, and practical awareness, whether you choose a classroom session (in Dutch or English) or an e‑learning format.

Why is understanding prompting in GenAI so imporant?

Anyone who wants to use GenAI effectively benefits greatly from understanding how the technology operates. The way you phrase instructions, provide context, and evaluate the results largely determines the quality of the output. This is precisely why foundational knowledge of GenAI and prompt engineering forms the basis for meaningful use in practice.

In everyday work, GenAI Fundamentals is about making targeted decisions: How do you ask a question so that AI generates relevant output? What information is required to produce a usable result? And how do you determine whether an answer is reliable and applicable? Professionals who master these skills work faster and more consistently.

Strong prompts lead to better results for all users, from project managers to analysts – including sharper summaries, more developed concepts, clearer language, and more substantiated analyses.

GenAI Fundamentals focuses directly on this foundation. You learn how GenAI works, where its possibilities and limitations lie, and how to steer the quality of its output using well‑crafted prompts. This gives you a strong basis for working smarter with AI and for the responsible use of GenAI in business and innovation.

What does a GenAI user do within an organization?

More and more professionals across organizations are using GenAI in their daily work. They apply it as a tool for tasks such as preparing analyses, structuring information, developing concepts, and exploring alternatives. The added value comes from how professionals direct GenAI and integrate it into existing workflows.

A GenAI user works with clear intention. By crafting targeted prompts, providing relevant context, and carefully evaluating results, the user actively guides the outcome. This accelerates the process of obtaining usable insights, makes comparison of alternatives easier, and helps articulate reasoning more explicitly. GenAI thus supports the workflow as a collaborative, thinking‑along assistant.

As a professional, you remain in control. You decide when your own expertise takes the lead, and you apply clear criteria to evaluate AI output on accuracy, consistency, and applicability, while staying alert to assumptions and potential bias.

This way of working shifts professionals’ focus: less time spent on manual execution, more time invested in directing, weighing, and deciding. In short, GenAI becomes an instrument to apply expertise more purposefully and effectively.

Why follow a GenAI Fundamentals training course?

Working effectively with GenAI requires more than experimentation. Those who understand how GenAI responds to instructions, context, and phrasing can direct the technology more precisely and obtain consistent, useful results much faster. This makes our GenAI training courses, and especially our prompting-focused programs, valuable for anyone who wants to use AI structurally in their work.

The GenAI Fundamentals training courses within our broader portfolio help participants build skills step by step. The focus is on prompt engineering as it is applied in real‑world scenarios. You learn how to formulate prompts so that GenAI understands the goal, what context is relevant, and what conditions the output must meet.

This includes intentionally providing domain-specific background, terminology, and scope, ensuring that results meet professional standards rather than staying at a generic level.

In Capgemini Academy’s GenAI training courses, you work with recognizable, real‑life work scenarios. You practice using GenAI to summarize documents for specific audiences, prepare analyses, develop concept texts, or explore scenarios. You learn how small changes in phrasing can significantly influence output quality, and how iterating, refining, and steering helps you get closer to the desired result.

In addition, you build control over how you use GenAI. You develop a sense of where the technology can support your work and where your own expertise remains essential. Topics such as safety and reliability play a central role.

Capgemini training courses focused on GenAI Fundamentals

At Capgemini Academy, you learn how to apply GenAI consciously, safely, and effectively in your work. The prompting trainings form the foundation for anyone who wants to understand what generative AI means in practice, from day‑to‑day productivity to strategic decision-making. You’ll discover how AI accelerates processes, supports communication, enhances creativity, and how to apply the technology responsibly within your field.

This training course is relevent for, among others:

• Architects
• Business Analysts
• Communication Professionals
• Customer Service Representatives
• Data Professionals
• HR Staff
• Marketing Staff
• Developers
• Operations Managers
• Product Owners
• Project Managers
• Security Professionals
• Software Engineers
• Staff Members
• UX Designers

GenAI Fundamentals offers all these groups a solid starting point for connecting technology, human insight, and responsibility.

Onze GenAI trainers

Our trainers are specialists in their field who love sharing their knowledge, experience, and enthusiasm. They excel at connecting theory to real-world practice. Meet the team:

GenAI certification

Many of our trainings lead to an official certification and/or the issuance of a Capgemini Academy digital badge, allowing participants to prove their gained expertise at any time.

GenAI in-depth

To truly understand generative AI, it helps to know how the technology works.

Where traditional AI was built around fixed rules and instructions (“if this happens, do that”), modern AI learns to recognize patterns in massive amounts of data.

Based on those patterns, the model calculates the most likely next step—such as the next word in a sentence or the correct element in an image. This predictive approach is at the core of how generative AI can create new text, images, code, or audio.

Large language models (LLMs) like GPT, Gemini, and Claude use what is known as a transformer architecture. This technology analyzes not just individual words, but also the relationships between them—how often they occur together, in what order, and with what meaning or tone.

Because of this, such models can interpret context and generate coherent, fluent output.

Image models such as DALL·E or Midjourney work similarly but are trained on visual data. They learn how shapes, colors, and objects relate to one another and use that knowledge to construct new images based on a textual description.

What all these systems have in common is their ability to turn statistical relationships into creative output.

Their limitation lies in the fact that they have no understanding or intent, they calculate but do not interpret.

Those who understand this distinction can use GenAI more effectively and responsibly: as a tool that enhances human expertise and imagination rather than replacing it.

Custom GenAI training courses for organizations

Do you want multiple employees or teams to follow a GenAI Fundamentals training, or would you like to add a GenAI Fundamentals component to other trainings in our portfolio? Then choose a custom training program from Capgemini Academy. Our tailored GenAI Fundamentals training courses are adapted to the specific needs and goals of your organization.

Feel free to get in touch to explore the possibilities and discover how a custom Generative AI Fundamentals training can help your organization work more efficiently and effectively.