GenAI for your sector

Industry-focused GenAI-training courses at Capgemini Academy

Capgemini Academy’s industry-focused GenAI training courses show professionals how to apply generative AI within the realities of their own field. The same GenAI technology leads to different applications across industries, depending on what is considered usable and trustworthy within that specific domain.

Capgemini Academy combines technological expertise with deep industry knowledge. Our trainers work with AI daily in client projects and understand organizational practice firsthand. They see how industry context shapes the work itself. Consider the role of a tester: in a financial environment, GenAI can help generate test scenarios for complex business rules and exceptions, while in a healthcare setting the focus is more on consistent data flows and error handling. In digital product environments, GenAI is used to rapidly explore variants and edge cases. The technology is the same, the evaluation criteria differ.

Participants in Capgemini Academy’s industry-focused GenAI training courses learn how to apply GenAI purposefully to create business value. They discover how AI can be integrated into existing processes and how GenAI output should be evaluated according to the standards of their industry and role. This leads to an approach that moves beyond experimentation and contributes to sustainable business and innovation.

Why is GenAI important at industry level?

What exactly is GenAI? And what does AI mean within my industry? Anyone asking these questions quickly learns that although the technology itself is generic, the way it creates value differs significantly by sector. Industries vary in speed, complexity, chain dependencies, and decision-making, factors that determine how GenAI is meaningfully applied.

In retail and e-commerce, everything revolves around speed and scale. GenAI supports the processing of large volumes of product information, customer interactions, and content, where consistency and timing are crucial. In logistics and supply chain, GenAI helps analyze schedules, deviations, and document flows, with reliability and continuity at the core.

In energy and utilities, the focus lies on predictability and scenario planning, with AI helping to identify patterns in demand, maintenance, and disruptions. In construction & infrastructure, GenAI supports work involving complex documentation, dependencies, and long-term projects where changes have major impact.

High-tech and manufacturing sectors also have their own dynamics, emphasizing precision, supply chain collaboration, and iterative development. Each domain requires a different way of working with GenAI, not because the technology changes, but because the work, context, and decision-making do!

What does a GenAI user do within an organization?

The role of the GenAI user differs per sector, but the goal remains the same: using technology to enhance human expertise.

In logistics, GenAI can streamline processes and accelerate text analysis; in finance, it supports risk assessment, controls, and reporting; in healthcare, it can improve patient communication or simplify documentation.

In every sector, it is ultimately the professional who decides how and when AI is used, with attention to privacy, reliability, and human judgment. With the right skills, GenAI becomes a practical colleague: helping to support, signal, and accelerate, without replacing responsibility.

Why follow an industry-focused GenAI training course?

An industry-focused GenAI training course shows you how to apply generative AI in a way that fits your work and the dynamics of your sector. You gain insight into GenAI’s capabilities, and how to use the technology to organize your work smarter, support decision‑making, and identify opportunities in the processes you encounter every day.

The training course provides a practical decision-making framework: when should you let GenAI contribute, when should you guide it, and when should you rely on your own expertise? This allows you to use the technology as a complement to your professional judgment, whether you work in finance, healthcare, government, logistics, energy, or another field.

Sector focused Capgemini training courses on GenAI

Capgemini Academy’s industry-focused GenAI training courses address the challenges you face daily in your field. You work with recognizable scenarios from your own domain, enabling you to see immediately how GenAI aligns with processes, chains, and decision-making within your industry.

These training courses are relevant for professionals including:

• Business Analysts
• Customer Service Staff
• Data Engineers
• Data Scientists
• Developers
• Functional Administrators
• HR Professionals
• Information Managers
• Marketing Professionals
• Operational Managers
• Product Owners
• Project Managers
• Security Professionals
• Software Engineers
• Support Staff
• Team Leads
• UX Designers

The industry-focused approach helps you connect GenAI to the workflows, priorities, and responsibilities of your profession, ensuring the technology truly adds value to your daily practice.

Onze GenAI trainers

Our trainers are specialists in their field and love nothing more than sharing their knowledge, experience, and enthusiasm with you. They excel at connecting theory to real‑world practice. Meet the team:

GenAI certification

Many of our training courses lead to an official certification and/or a digital Capgemini Academy badge upon completion, allowing participants to demonstrate their newly acquired expertise at any time.

Indusrty-focused GenAI in-depth

GenAI models respond to patterns in language and information. Which patterns matter varies greatly by industry. Some domains revolve around numbers, definitions, and formal documentation. Others depend heavily on context, nuance, or interdependencies within the chain. As a result, every sector requires a different approach to interpreting, validating, and leveraging GenAI output.

Capgemini Academy’s industry‑specific deep‑dive helps you identify which elements are meaningful in your field: which types of phrasing lead to reliable answers, what level of detail prompts require, how specialized terminology is used, and which conclusions you can — and cannot — draw from a generated response. In other words, it equips you with the professional lens you need to assess the output.

With this insight, you can apply GenAI far more effectively, as a form of support that aligns with the content, decision‑making, and working methods of your sector.

Customized industry-specific GenAI training courses for organizations

Do you want multiple employees or teams to follow a GenAI training tailored to their specific work domain? Or would you like to add a GenAI component to other training courses in our portfolio? Choose a customized training course from Capgemini Academy. Our customized, sector‑specific GenAI programs are designed around the specific needs and goals of your organization.

Feel free to contact us to explore the options, and discover how a tailored Generative AI training course can help your organization work more efficiently and effectively.