GenAI at work

Tailor-made GenAI training courses for your role at Capgemini Academy

Capgemini Academy’s role‑based GenAI training courses show how generative AI adds direct value to the work you do every day. The training courses are aligned with your responsibilities: analyzing information, designing solutions, building software, testing systems, and more. We approach GenAI as a practical tool within your discipline, rather than an abstract technology.

Every role‑based GenAI training course at Capgemini Academy starts from your role. You learn how GenAI helps accelerate routine tasks, refine concepts, support code and test scenario creation, and produce documentation more efficiently. The programs are developed to focus on the tasks that define the quality of your work.

Why is GenAI so important at role level?

GenAI creates substantial new opportunities for business and innovation. Organizations that use the technology effectively operate faster, become more productive, and develop new ways to deliver value.

Crucially: this multi‑layered impact of GenAI does not emerge automatically at the strategic level, it comes from the daily work of professionals. Whether you can meaningfully integrate GenAI into your role determines whether the technology leads to better decisions, more efficient processes, time savings, and an improved customer experience.

What does a GenAI user do within an organization?

Using AI in your work means making “working with AI” part of your professional routine. You use GenAI to process information faster, prepare decisions more thoroughly, and break down complex tasks. The technology supports your thinking, provides structure, and helps you explore options, while you remain in control of direction and content.

A GenAI user:

• identifies which parts of the work benefit from AI support
• formulates targeted prompts that fit the task and context
• evaluates AI output critically for accuracy, tone, and relevance
• uses GenAI to explore alternatives and enrich ideas
• remains the owner of interpretation, content, and final decisions

Why follow a role-based GenAI training course?

For organizations, Capgemini Academy’s GenAI training courses help cut through the hype and build a responsible roadmap, including governance and compliance.

GenAI users develop skills during our trainings that you won’t simply learn by experimenting. A role‑based training course gives you structure, insight, and – most importantly – routine. You learn which approaches work for your function, how to achieve quality outcomes faster, and how to avoid situations where GenAI slows you down instead of helping you move forward.

A role‑based GenAI training course from Capgemini Academy shortens the learning curve you would otherwise have to navigate yourself. You benefit from up‑to‑date knowledge from trainers and practitioners who work with AI every day in client projects. They bring real‑life best practices and insights into the latest tools and frameworks. In the training course, you apply these immediately in relatable scenarios: from automatically summarizing customer inquiries and generating draft responses within existing ticket flows to generating test cases and documentation that speed up development cycles, without compromising quality.

Capgemini Academy applies a scientifically grounded learning methodology (CA‑LD) and a continuously updated portfolio that evolves with technological developments.

Capgemini training courses focused on role-based GenAI

Do you want to work smarter with AI? Capgemini Academy’s role‑based GenAI training courses align with the tasks, responsibilities, and tools you use in your profession. You work with real‑world examples from your own practice, letting you see immediately how GenAI fits into your workflow and decision‑making.

These training courses are relevant for professionals such as:

• Business Analysts
• Consultants
• Customer Service Staff
• Data Engineers
• Data Scientists
• Developers
• Functional Administrators
• HR Professionals
• Information Managers
• Marketing Professionals
• Operational Managers
• Product Owners
• Project Managers
• Security Professionals
• Software Engineers
• Team Leads
• Test Professionals
• UX Designers

Role‑based GenAI helps you connect technology with your expertise, ensuring you make the difference, not the model.

Our GenAI-trainers

Our trainers are experts in their field and help you translate theory into your daily practice.

They combine technological expertise with many years of hands‑on experience in both business and IT roles. As a result, the trainings align directly with the tasks, tools, and workflows you already work with. Meet the team:

GenAI-certification

Many of our trainings lead to an official certification and/or a digital Capgemini Academy badge upon completion, allowing participants to demonstrate their experience at any time.

Role-based GenAI in-depth

GenAI is transforming how professionals arrive at insights. That process looks different in every role: the way you research information, prepare decisions, weigh risks, or develop ideas has its own rhythm and logic. Role‑based deepening shows how GenAI adapts to that way of working, and how you can apply AI in your role.

You’ll discover how GenAI helps break down complex issues, reflect your reasoning back to you, connect scattered pieces of information, and explore alternatives before making a decision.

Each role has its own GenAI applications. A product owner might explore impact scenarios with GenAI before planning a backlog. A security professional can investigate potential vulnerabilities from different angles. A UX designer sharpens concepts by comparing rapid iterations. A tester uses GenAI to think through edge cases and risks. And an architect uses GenAI to make design decisions visible with clear rationale.

GenAI supports these roles by processing large volumes of information, revealing connections, and suggesting possible directions or solutions. How you apply that output depends on the demands of your profession. One role focuses on technical precision, another on coherence of argumentation, risks, creativity, or user behavior. The same technology gains a different professional meaning in every role.

The core of this deepening is learning how GenAI adapts to the way you think and work. You gain insight into where AI accelerates your process, where it opens new perspectives, and where your own expertise remains the decisive filter. This creates a way of collaborating with GenAI that isn’t generic, it aligns precisely with your role. Using AI in your role then becomes second nature.

Custom GenAI training courses for organizations

Do you want multiple employees or teams to follow a role‑based GenAI training, or would you like to add a GenAI component to other training courses in our portfolio? Choose a customized training course from Capgemini Academy. Our tailored role‑based GenAI programs are designed around the specific needs and goals of your organization.

Feel free to contact us to explore the options and discover how a customized Generative AI training course can help your organization work more efficiently and effectively.