Realistic persuasion (EN)
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What is Realistic persuasion
The Training ‘Realistic Persuasion’ is designed for those who often find themselves in conversations that seem to be going in circles, where they sometimes lose control of the conversation or feel like they’re talking to a wall. This training will equip you with the skills to influence more effectively, ensuring that when someone says ‘Yes’, they truly mean it. The training focuses on respectful persuasion, without compromising others. You’ll learn to recognize and adjust obstructing beliefs, provoke, and interpret non-verbal objections, and turn these objections into improvements to your own proposal. Additionally, you will learn to be curious about what the other person’s criteria look like. By integrating these techniques, you’ll increase your persuasiveness and confidence in your communication.
Our trainers bring a wealth of practical experience to the theoretical concepts taught in this course, providing real-world insights and best practices. This makes the ‘Realistic Persuasion’ training a valuable investment for anyone looking to enhance their influencing and communication skills.
Who should attend Realistic persuasion
For every professional who wants to get the best out of themselves and others every day, such as:
- Sales Representatives: Learn to influence potential customers and close deals effectively.
- Managers: Gain the skills to influence your team and drive performance.
- Negotiators: Enhance your ability to influence outcomes in negotiations in an authentic way.
- Customer Service Representatives: Learn to manage difficult conversations and influence customer behaviour.
- Marketers: Influence consumer behaviour and and enhance your conversations in customer engagement
Prerequisites
No specific prerequisites are required for this course. It is suitable for anyone looking to enhance their persuasion skills.
Objectives
At the end of the training, you will be able to:
- Coordinate your behaviour with others to influence them effectively.
- Recognize and include the interests of others in conversations.
- Recognize and adjust obstructing beliefs.
- Provoke, recognize, and correctly interpret non-verbal objections.
- Turn objections into improvements to your own proposal.
- Align your proposal with others to exert lasting influence.
- Can you maintain more control in the conversation by using your questioning structure.
e-CF competences with this course
- A.9. Innovating
- C.4. Problem Management
- D.3. Education and Training Provision
- D.8. Contract Management
- D.9. Personnel Development
- E.2. Project and Portfolio Management
- E.4. Relationship Management
- E.8. Information Security Management
Classroom, online, blended and in-company
At Capgemini Academy you learn in the way that suits you. Do you prefer classroom training, online or a combination of the two (blended)? You can follow most training courses in-company: within your own organization. We use a variety of tools to make learning even more fun and effective. Consider videos, games, quizzes, webinars and case studies, for example. And you can always contact your trainer with any questions.
In-company training courses
With an in-company training you have several advantages:
- You choose the location.
- You train with your colleagues, ensuring it aligns with your practice.
- The trainer tailors explanations, examples and assignments to your organization.
- In consultation, exercises can be adapted to organization-specific questions.
Request more information or a quote.
