What is Lean IT Kaizen e-learning
The Lean IT Kaizen e-learning is a specialized course that focuses on the application of Lean principles within IT processes. It provides tools for continuous improvement, enabling you to apply these principles in your own company. The course goes a step further than the foundation training, covering the Kaizen (change for the good) approach and the DMAIC management cycle in detail. A Lean IT Kaizen Lead can come from any layer and any department of the IT organization.
This training is not just about learning the theory. The course empowers you to confidently and effectively lead a Kaizen event, transforming the way your organization operates. So why wait? Take the first step towards becoming a Lean IT Kaizen leader today.
Who should attend Lean IT Kaizen e-learning
- IT Managers: Learn to streamline IT processes and increase value for customers.
- IT Professionals: Gain skills to identify and define problems, and apply improvement methods.
- Quality Analysts: Understand how to draw up a data collection plan and analyze underlying causes of problems.
- Project Managers: Learn how to organize and lead a Kaizen event.
- Process Owners: Understand how to ensure the sustainability of improvements.
Prerequisites
There are no specific prerequisites for this course. However, a basic understanding of IT processes and Lean principles is beneficial.
Objectives
At the end of the training you will be able to:
- Organize a Kaizen event
- Lead a Kaizen event
- Transfer knowledge about the DMAIC model to others
- Identify and define problems
- Draw up a data collection plan
- Analyze underlying causes of problems
- Understand different improvement methods and know how to apply them
- Draw up a management plan
- Ensure sustainability of improvements
The course extensively discusses organizing and executing a Kaizen event, and shows how the outcomes of a Kaizen event can be recorded and communicated using the A3 method. The aim of the training is to provide you with knowledge which you learn to apply through practical assignments.
Exam information
Exam Information:
- Exam duration (minutes): 90 min
- % extra time for non-native speakers: 0%
- Number of exam questions: 40
- Minimum to pass out of total questions: 26
- Exam style: Multiple choice
- Open Book: No
Exam guarantee:
We have full confidence in the quality of our training. Therefore, if you take this training in our open schedule, we offer an exam guarantee. This means that you can retake the training for free, and you’ll receive a complimentary exam voucher if you don’t pass the exam on your first attempt.
The following conditions apply:
- You attended the entire training.
- You took the first exam within 2 months after the training.
- There is a maximum of 1 year between your initial training and the free training.
e-CF competences with this course
- C.2. Change Support
- C.3. Service Delivery
- C.4. Problem Management
- D.3. Education and Training Provision
- E.2. Project and Portfolio Management
- E.3. Risk Management
- E.5. Process Improvement
- E.6. ICT Quality Management
Classroom, online, blended and in-company
At Capgemini Academy you learn in the way that suits you. Do you prefer classroom training, online or a combination of the two (blended)? You can follow most training courses in-company: within your own organization. We use a variety of tools to make learning even more fun and effective. Consider videos, games, quizzes, webinars and case studies, for example. And you can always contact your trainer with any questions.
In-company training courses
With an in-company training you have several advantages:
- You choose the location.
- You train with your colleagues, ensuring it aligns with your practice.
- The trainer tailors explanations, examples and assignments to your organization.
- In consultation, exercises can be adapted to organization-specific questions.
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