Master the essentials of high-velocity IT with ITIL®4 Specialist training, designed to enhance your digital enterprise capabilities.
What is ITIL®4 Specialist High-velocity IT e-learning
Subjects handled during the ITIL® 4 High-velocity IT are:
- Concepts regarding the high-velocity nature of the digital enterprise, including the demand it places on IT.
- The digital product lifecycle in terms of the ITIL®4 operating model.
- The importance of the ITIL®4 Guiding Principles and other fundamental concepts for delivering high velocity IT.
- Know how to contribute to achieving value with digital products.
This course explores the dynamic nature of digital enterprises and the unique demands they place on IT. You’ll delve into the digital product lifecycle using the ITIL®4 operating model and grasp the essential role of ITIL®4 Guiding Principles in delivering high-velocity IT. While completing the e-learning you have access to our trainers for support. Their expertise brings a practical dimension to the theoretical concepts, offering real-world insights and best practices. By the end of this training, you’ll be fully prepared to contribute to achieving value with digital products.
ITIL® is a (registered) Trade Mark of AXELOS Limited, used under permission of AXELOS. All rights reserved.
Who should attend ITIL®4 Specialist High-velocity IT e-learning
- IT Managers: Oversee IT operations and ensure alignment with business goals.
- Digital Transformation Leaders: Drive digital initiatives and manage change within the organization.
- IT Service Managers: Manage and improve IT service delivery and performance.
- Project Managers: Lead IT projects with a focus on high-velocity environments.
- Business Analysts: Analyse business needs and translate them into IT requirements.
- IT Consultants: Provide expert advice on IT strategies and implementations.
- DevOps Engineers: Integrate development and operations to enhance productivity and quality.
IT Operations Managers: Ensure efficient and effective IT operations in a fast-paced environment.
Product Managers: Oversee the lifecycle of digital products from conception to delivery.
IT Governance Managers: Ensure IT processes and policies comply with organizational standards.
Prerequisites
A basic understanding of ITIL® 4 Foundation concepts is recommended. Familiarity with IT service management and digital transformation principles will be beneficial.
Objectives
At the end of the training you will be able to:
- Understand the high-velocity nature of digital enterprises and the demands on IT.
- Apply ITIL®4 Guiding Principles to high-velocity IT environments.
- Navigate the digital product lifecycle using the ITIL®4 operating model.
- Contribute to achieving value with digital products.
- Implement best practices for high-velocity IT in your organization.
Exam information
Exam Information:
This e-learning includes a voucher for the official, internationally recognized exam.
The costs of the exam voucher are included in the price of the e-learning. Shortly after the start of the training you will receive a voucher with which you can reserve your exam.
Bear in mind that you must plan your exam at least 5 working days in advance.
For more info check: https://academy.capgemini.nl/en/topic/exams-capgemini-academy
- Exam duration (minutes): 90 min
- % extra time for non-native speakers: 25%
- Number of exam questions: 40
- Minimum to pass out of total questions: 28
- Exam style: Multiple choice
- Open Book: No
Exam guarantee:
We have full confidence in the quality of our training. Therefore, if you take this training in our open schedule, we offer an exam guarantee. This means that you can retake the training for free, and you’ll receive a complimentary exam voucher if you don’t pass the exam on your first attempt.
The following conditions apply:
- You attended the entire training.
- You took the first exam within 2 months after the training.
- There is a maximum of 1 year between your initial training and the free training.
e-CF competences with this course
- A.5. Architecture Design
- A.8. Sustainability Management
- B.6. ICT System Engineering
- E.5. Process Improvement
Classroom, online, blended and in-company
At Capgemini Academy you learn in the way that suits you. Do you prefer classroom training, online or a combination of the two (blended)? You can follow most training courses in-company: within your own organization. We use a variety of tools to make learning even more fun and effective. Consider videos, games, quizzes, webinars and case studies, for example. And you can always contact your trainer with any questions.
In-company training courses
With an in-company training you have several advantages:
- You choose the location.
- You train with your colleagues, ensuring it aligns with your practice.
- The trainer tailors explanations, examples and assignments to your organization.
- In consultation, exercises can be adapted to organization-specific questions.
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