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 1.900,00 ex. VAT No extra costs

Master communication techniques to enhance your consultancy skills and effectively interact with diverse stakeholders.

Spoken language
Dutch
Language material
Dutch
Days
2.5
Consultancy Skills

Consultancy Skills – Communication (NL)

Tue 10 June 2025 09:00 - 12:30 Location: Utrecht
This training is conducted by: Evelien Bonebakker
€1900,- Enrol
Day Date Time Location Trainer
Tue 10-06-2025 09:00 - 16:30 Utrecht Cas van der Ven
Tue 17-06-2025 09:00 - 16:30 Utrecht Evelien Bonebakker
Tue 24-06-2025 09:00 - 12:30 Utrecht Cas van der Ven
Fri 18 July 2025 09:00 - 12:30 Location: Online
This training is conducted by: Cas van der Ven
€1900,- Enrol
Day Date Time Location Trainer
Fri 18-07-2025 09:00 - 16:30 Online Virtual Cas van der Ven
Fri 25-07-2025 09:00 - 16:30 Online Virtual Cas van der Ven
Fri 01-08-2025 09:00 - 12:30 Online Virtual Cas van der Ven
Mon 18 August 2025 09:00 - 12:30 Location: Utrecht
This training is conducted by: Vivian Capel
€1900,- Enrol
Day Date Time Location Trainer
Mon 18-08-2025 09:00 - 16:30 Utrecht Vivian Capel
Mon 25-08-2025 09:00 - 16:30 Utrecht Vivian Capel
Mon 01-09-2025 09:00 - 12:30 Utrecht Vivian Capel
Thu 11 September 2025 09:00 - 12:30 Location: Utrecht
This training is conducted by: Roland Bonsen
€1900,- Enrol
Day Date Time Location Trainer
Thu 11-09-2025 09:00 - 16:30 Utrecht Roland Bonsen
Thu 18-09-2025 09:00 - 16:30 Utrecht Roland Bonsen
Thu 25-09-2025 09:00 - 12:30 Utrecht Roland Bonsen
Wed 08 October 2025 09:00 - 12:30 Location: Utrecht
This training is conducted by: Vivian Capel
€1900,- Enrol
Day Date Time Location Trainer
Wed 08-10-2025 09:00 - 16:30 Utrecht Vivian Capel
Wed 15-10-2025 09:00 - 16:30 Utrecht Vivian Capel
Wed 22-10-2025 09:00 - 12:30 Utrecht Vivian Capel
Tue 21 October 2025 09:00 - 12:30 Location: Utrecht
This training is conducted by: Cas van der Ven
€1900,- Enrol
Day Date Time Location Trainer
Tue 21-10-2025 09:00 - 16:30 Utrecht Cas van der Ven
Tue 28-10-2025 09:00 - 16:30 Utrecht Cas van der Ven
Tue 04-11-2025 09:00 - 12:30 Utrecht Cas van der Ven
Thu 06 November 2025 09:00 - 12:30 Location: Utrecht
This training is conducted by: Cas van der Ven
€1900,- Enrol
Day Date Time Location Trainer
Thu 06-11-2025 09:00 - 16:30 Utrecht Cas van der Ven
Thu 13-11-2025 09:00 - 16:30 Utrecht Cas van der Ven
Thu 20-11-2025 09:00 - 12:30 Utrecht Cas van der Ven
Mon 12 January 2026 09:00 - 12:30 Location: Utrecht
This training is conducted by: Vivian Capel
€1900,- Enrol
Day Date Time Location Trainer
Mon 12-01-2026 09:00 - 16:30 Utrecht Vivian Capel
Mon 19-01-2026 09:00 - 16:30 Utrecht Vivian Capel
Mon 26-01-2026 09:00 - 12:30 Utrecht Vivian Capel
Mon 02 February 2026 09:00 - 12:30 Location: Utrecht
This training is conducted by: Vivian Capel
€1900,- Enrol
Day Date Time Location Trainer
Mon 02-02-2026 09:00 - 16:30 Utrecht Vivian Capel
Mon 09-02-2026 09:00 - 16:30 Utrecht Vivian Capel
Mon 16-02-2026 09:00 - 12:30 Utrecht Vivian Capel
Tue 17 February 2026 09:00 - 12:30 Location: Utrecht
This training is conducted by: Cas van der Ven
€1900,- Enrol
Day Date Time Location Trainer
Tue 17-02-2026 09:00 - 16:30 Utrecht Cas van der Ven
Tue 24-02-2026 09:00 - 16:30 Utrecht Cas van der Ven
Tue 03-03-2026 09:00 - 12:30 Utrecht Cas van der Ven
Wed 04 March 2026 09:00 - 12:30 Location: Utrecht
This training is conducted by: Vivian Capel
€1900,- Enrol
Day Date Time Location Trainer
Wed 04-03-2026 09:00 - 16:30 Utrecht Vivian Capel
Wed 11-03-2026 09:00 - 16:30 Utrecht Vivian Capel
Wed 18-03-2026 09:00 - 12:30 Utrecht Vivian Capel
Tue 07 April 2026 09:00 - 12:30 Location: Utrecht
This training is conducted by: Cas van der Ven
€1900,- Enrol
Day Date Time Location Trainer
Tue 07-04-2026 09:00 - 16:30 Utrecht Cas van der Ven
Tue 14-04-2026 09:00 - 16:30 Utrecht Cas van der Ven
Tue 21-04-2026 09:00 - 12:30 Utrecht Cas van der Ven
Tue 28 April 2026 09:00 - 12:30 Location: Utrecht
This training is conducted by: Vivian Capel
€1900,- Enrol
Day Date Time Location Trainer
Tue 28-04-2026 09:00 - 16:30 Utrecht Vivian Capel
Tue 05-05-2026 09:00 - 16:30 Utrecht Vivian Capel
Tue 12-05-2026 09:00 - 12:30 Utrecht Vivian Capel

What is Consultancy Skills – Communication

As a professional, you must adeptly interact with individuals both within and outside your organization, who may vary significantly in character, socio-cultural background, and subject matter expertise. Effective communication with colleagues, managers (hierarchical inequality), and employees from diverse departments and organizational levels is essential for various purposes: gathering information, sharing knowledge and insights, and providing advice. Achieving and maintaining constructive communication requires a range of insights and techniques.

During the ‘Consultancy Skills – Communication training’, communication techniques are explored and practiced, building on the ‘Empathic Listening’ training. A key focus throughout the training is understanding your own communication style and learning how to adapt it to others. Upon completion, the professionals will be familiar with the most prevalent theories of communication and will be able to optimize their own communication style based on these theories. The ultimate goal is to interact effectively with others to facilitate collaboration while considering your own communication style.

Effective communication is crucial for professionals dealing with diverse stakeholders. This training helps you understand and optimize your communication style, making interactions more productive. The expertise of our trainers adds a practical dimension to the theoretical concepts, providing real-world insights and best practices. By mastering these skills, you can improve your ability to gather information, share knowledge, and provide valuable advice, ultimately enhancing your professional relationships and effectiveness.


Who should attend Consultancy Skills – Communication

For every professional who wants to get the best out of themselves and others every day, such as:

  • Consultants: Professionals who provide expert advice and need to communicate effectively with clients and teams.
  • Managers: Leaders who must convey information clearly and motivate their teams.
  • Project Managers: Individuals responsible for coordinating projects and ensuring clear communication among stakeholders.
  • HR Professionals: Those who manage employee relations and need to communicate policies and procedures effectively.
  • Sales Professionals: Individuals who need to persuade and negotiate with clients and customers.
  • Customer Service Representatives: Professionals who handle customer inquiries and need to communicate solutions effectively.
  • Team Leaders: Individuals who lead teams and need to ensure clear and effective communication within the team.
  • Trainers and Educators: Those who teach and need to convey information clearly and engagingly.
  • IT Professionals: Individuals who need to explain technical information to non-technical stakeholders.
  • Healthcare Professionals: Those who need to communicate with patients and colleagues effectively.


Prerequisites

Participants should have completed the ‘Empathic Listening’ training or have equivalent experience. Basic understanding of communication principles is recommended.


Objectives

At the end of the training, you will be able to:

  • Understand and apply the most common theories of communication.
  • Optimize your communication style based on these theories.
  • Tailor your communication style to different audiences and contexts.
  • Engage in constructive communication to facilitate collaboration.
  • Gain Gather information, share knowledge, and provide advice effectively.
  • Enhance your professional relationships through improved communication skills.


e-CF competences with this course

  • C.1. User Support
  • C.2. Change Support
  • C.3. Service Delivery
  • C.4. Problem Management
  • C.5. Systems Management
  • D.10. Information and Knowledge Management
  • D.3. Education and Training Provision
  • D.4. Purchasing
  • D.5. Sales Development
  • D.8. Contract Management
  • D.9. Personnel Development
  • E.2. Project and Portfolio Management
  • E.3. Risk Management
  • E.4. Relationship Management
  • E.5. Process Improvement
  • E.6. ICT Quality Management
  • E.7. Business Change Management
  • E.8. Information Security Management
  • E.9. Information Systems Governance

Classroom, online, blended and in-company

At Capgemini Academy you learn in the way that suits you. Do you prefer classroom training, online or a combination of the two (blended)? You can follow most training courses in-company: within your own organization. We use a variety of tools to make learning even more fun and effective. Consider videos, games, quizzes, webinars and case studies, for example. And you can always contact your trainer with any questions.

Sfeerbeeld buiten met man in bordeaux overhemd

In-company training courses

With an in-company training you have several advantages:

  • You choose the location.
  • You train with your colleagues, ensuring it aligns with your practice.
  • The trainer tailors explanations, examples and assignments to your organization.
  • In consultation, exercises can be adapted to organization-specific questions.

Request more information or a quote.

Why Capgemini Academy?

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    Part of one of the largest, most innovative IT service providers worldwide.
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    Large training offer: both fully online and available in class.
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    Most training courses include certification and exam.
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    Trainers with passion, didactic skills and a good dose of practical experience as an IT professional.
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    Our students rate our training courses with an average of 8.8.