Consultancy Skills – Advising (EN)
| Day | Date | Time | Location | Trainer | ||||||
|---|---|---|---|---|---|---|---|---|---|---|
| Wed | 06-08-2025 | 09:00 - 12:30 | Utrecht | Wienke Tazelaar | ||||||
| Wed | 13-08-2025 | 09:00 - 16:30 | Utrecht | Wienke Tazelaar | ||||||
| Wed | 20-08-2025 | 09:00 - 16:30 | Utrecht | Wienke Tazelaar | ||||||
What is Consultancy Skills – Advising
As a professional, you provide both solicited and unsolicited advice to the people you work for or with. It is not easy to give advice to a layperson based on in-depth subject knowledge. Particularly, highly analytical individuals often find it difficult to sell their insights to others: they move too quickly, get bogged down in details, or fail to strike the right tone of voice and attitude. The result is resistance and irritation.
In this training, we focus on successfully advising clients: how does your advice come across and how do you prepare for it? Being familiar with advisory skills helps you to get your advice actually accepted. By listening empathetically, understanding the context, and analyzing the situation, you come up with improvement proposals. Getting an advice accepted is then the ultimate measure of success as an advisor.
Please note: the homework will take you 4 to 8 hours (before and during the training).
Training in Advisory skills is essential for professionals who want to excel in their advisory roles. This training helps you understand the nuances of giving advice that is both insightful and acceptable to clients. The expertise of our trainers adds a practical dimension to the theoretical concepts, with real-world insights and best practices. By the end of this training, you will be equipped with the skills to deliver advice that is not only heard but also accepted and implemented by your clients.
Who should attend Consultancy Skills – Advising
For every professional who wants to get the best out of themselves and others every day, such as:
- Consultants: Professionals who provide expert advice in various fields and want or need to enhance their advisory skills.
- Project Managers: Individuals responsible for planning, executing, and closing projects who need to effectively advise stakeholders effectively.
- Business Analysts: Professionals who analyze business needs and recommend solutions, requiring strong advisory skills.
- Team Leaders: Leaders who guide teams and need to provide advice and direction to team members.
- HR Professionals: Individuals in human resources who advise on policies, employee relations, and organizational development.
- Sales Managers: Professionals who need to advise clients on products and services, ensuring their needs are met.
- IT Consultants: Experts who provide technical advice and need to communicate complex information clearly.
- Financial Advisors: Professionals who offer financial advice and need to ensure their recommendations are understood and accepted.
- Marketing Managers: Individuals who advise on marketing strategies and need to present their ideas convincingly.
- Healthcare Consultants: Professionals who provide advice in the healthcare sector and need to communicate effectively with clients.
Prerequisites
“Empathetic Listening” and “Consultancy Skills – Communicating” are strongly recommended as prerequisites; mastery of conversation techniques is assumed. “Understanding and Influencing Behavioral Patterns with Insights” is recommended. This training is case-driven, emphasizing experimentation in exercises and giving and receiving feedback. The necessary theory is provided through a learning platform and a book discussed during the training.
A minimum of 1 year of client experience is required for participation.
Objectives
At the end of the training, you will be able to:
- Understand the theory and phases of an advisory process.
- Provide comprehensive advice based on thorough analysis.
- Apply techniques for effective interviewing and interview control.
- Develop proposals for improvement based on empathetic listening and situational analysis.
- Ensure your advice is heard and accepted by clients.
This course is designed to optimize your consultancy skills, making you a more effective and successful advisor.
e-CF competences with this course
- A.1. IS and Business Strategy Alignment
- A.9. Innovating
- C.1. User Support
- C.2. Change Support
- C.3. Service Delivery
- C.4. Problem Management
- D.3. Education and Training Provision
- D.7. Data Science and Analytics
- D.9. Personnel Development
- E.2. Project and Portfolio Management
Classroom, online, blended and in-company
At Capgemini Academy you learn in the way that suits you. Do you prefer classroom training, online or a combination of the two (blended)? You can follow most training courses in-company: within your own organization. We use a variety of tools to make learning even more fun and effective. Consider videos, games, quizzes, webinars and case studies, for example. And you can always contact your trainer with any questions.
In-company training courses
With an in-company training you have several advantages:
- You choose the location.
- You train with your colleagues, ensuring it aligns with your practice.
- The trainer tailors explanations, examples and assignments to your organization.
- In consultation, exercises can be adapted to organization-specific questions.
Request more information or a quote.
