Lean IT Foundation (NL)
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What is Lean IT Foundation
Do you want your IT management or development organization functioning more effectively, efficiently, and faster? Then Lean IT is right for you. Lean IT focuses on the application of Lean in IT processes. After successful application in manufacturing (Lean Manufacturing) and services (Lean Services), the application of Lean IT has been developing strongly in the last few years. How do you ensure that effective change management policies are followed? How do you make sure that turnaround time in resolving incidents is reduced? Organizations increasingly recognize that they can benefit by applying Lean IT in their IT delivery departments. This training provides you with basic knowledge and insight about the application of Lean in an IT environment. The course also prepares you for the APMG exam Lean IT Foundation and the associated certification.
Our trainers bring practical experience to the theoretical concepts, offering real-world insights and best practices. This training empowers you with the skills to apply Lean principles in IT, boosting your organization’s performance and minimizing waste. By mastering Lean IT, you can greatly enhance your IT service delivery and operational efficiency.
Who should attend Lean IT Foundation
- IT Managers: Oversee the implementation of Lean principles to streamline IT operations.
- IT Professionals: Gain insights into Lean methodologies to enhance daily workflows.
- Project Managers: Apply Lean techniques to improve project efficiency and outcomes.
- Quality Assurance Specialists: Use Lean tools to identify and eliminate waste in processes.
- Business Analysts: Understand Lean IT to better align IT services with business needs.
- Process Improvement Consultants: Implement Lean strategies to optimize IT processes.
- Developers: Integrate Lean practices to enhance software development efficiency.
- Operations Managers: Apply Lean IT to improve overall operational performance.
Prerequisites
No prior knowledge of Lean is required. However, a basic understanding of IT processes and terminology is beneficial.
Objectives
At the end of the training you will be able to:
- Understand the origin and development of the Lean philosophy.
- Identify the most important elements of Lean.
- Recognize the concepts of waste, variation, and inflexibility.
- Comprehend customer value and the Voice of the Customer.
- Apply CTQ (Critical to Quality) and process improvement techniques.
- Utilize Value Stream Mapping to identify improvement opportunities.
- Measure performance using KPIs.
- Understand organizational preconditions for Lean implementation.
- Foster Lean behavior and attitude within your team.
- Implement visual management techniques for daily and weekly operations.
- Apply practical Lean IT tools such as SIPOC, Value Stream Mapping, and KPIs.
- Develop a personal “change story” to drive Lean initiatives.
Exam information
Exam Information:
This training includes a voucher for the official, internationally recognized exam.
The costs of the exam voucher are included in the price of the training. Shortly after the start of the training you will receive a voucher with which you can reserve your exam.
Bear in mind that you must plan your exam at least 5 working days in advance.
For more info check: https://academy.capgemini.nl/en/topic/exams-capgemini-academy
- Exam duration (minutes): 60 min
- % extra time for non-native speakers: 0%
- Number of exam questions: 40
- Minimum to pass out of total questions: 26
- Exam style: Multiple choice
- Open Book: No
Exam guarantee:
We have full confidence in the quality of our training. Therefore, if you take this training in our open schedule, we offer an exam guarantee. This means that you can retake the training for free, and you’ll receive a complimentary exam voucher if you don’t pass the exam on your first attempt.
The following conditions apply:
- You attended the entire training.
- You took the first exam within 2 months after the training.
- There is a maximum of 1 year between your initial training and the free training.
e-CF competences with this course
- C.2. Change Support
- C.3. Service Delivery
- C.4. Problem Management
- D.3. Education and Training Provision
- E.2. Project and Portfolio Management
- E.3. Risk Management
- E.5. Process Improvement
- E.6. ICT Quality Management
Classroom, online, blended and in-company
At Capgemini Academy you learn in the way that suits you. Do you prefer classroom training, online or a combination of the two (blended)? You can follow most training courses in-company: within your own organization. We use a variety of tools to make learning even more fun and effective. Consider videos, games, quizzes, webinars and case studies, for example. And you can always contact your trainer with any questions.
In-company training courses
With an in-company training you have several advantages:
- You choose the location.
- You train with your colleagues, ensuring it aligns with your practice.
- The trainer tailors explanations, examples and assignments to your organization.
- In consultation, exercises can be adapted to organization-specific questions.
Request more information or a quote.
